The Problem Behind the Symptom: Why Good Organizations Solve the Wrong One
Organizations have spent decades developing increasingly sophisticated ways to identify and solve problems — and yet problems still persist, recur, or remain hidden in plain sight. Drawing from more than 25 years across infrastructure, EHS, and mission-critical operations, this presentation examines why problems can survive even in organizations rich with expertise and resources. Rather than introducing another problem-solving method, it challenges where organizations look for the problem in the first place.
Webinar Objectives
Understand why persistent operational problems survive in organizations that have the expertise and resources to solve them
Recognize the difference between the symptom an organization is treating and the problem actually driving it
See how the same underlying pattern repeats across facilities, utilities, EHS, capital projects, and mission-critical operations
Learn why the way an organization defines a problem matters more than the method it uses to solve it
Take away a practical lens for re-examining recurring challenges in your own operations
About the Presenter
John-Henry's bio is used verbatim as he sent it (25+ years across military, infrastructure/utilities, education, and nonprofit leadership; developer of Human Capability Theory; PMP, ASP; degrees in geology and education).
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Time : 9:30 AM – 10:45 AM ET | Duration : 60 Minutes
Streamlining the Data Stream : Building a Robust Real-Time Data Journey
In modern drilling operations, the speed and quality of your real-time data decides how fast — and how confidently — your team can act. Delays, gaps, and messy data streams still cost operators millions every year in avoidable NPT, rework, and missed decisions.This one-hour session walks through the complete real-time data journey — from acquisition at the rig site to delivery into the hands of subsurface and drilling teams. Through a live demonstration, Rómulo Cuevas will show how a properly configured WITSML pipeline, combined with automated cleaning and mapping, can push clean, high-frequency data into your project environment with updates every few seconds.If your real-time workflow still depends on manual data handling, delayed feeds, or fragmented tools, this session will show you what a modern setup actually looks like — and what it takes to get there.Whether you're a drilling engineer, geologist, or part of a real-time operations team, this webinar will help you streamline your data processes, reduce inefficiencies, and unlock faster insights across your operations.